Identify our target audience

Identify our target audience

My wonderful marketing co-ordinator Viv and I, took time out this morning to review what marketing we are currently doing, identify our target audience and think about how we can improve the way we make people aware of our various products and services. I continually...
Customer Service Lessons

Customer Service Lessons

It was my 20th wedding anniversary last weekend so my husband and I celebrated with a meal in a ‘quality’ restaurant.  We have a lovely restaurant where we live in Faringdon but unfortunately it was busy so we decided to go into Oxford for a change and...
Lessons learnt from 5 years in business

Lessons learnt from 5 years in business

I started Concise Training 5 years ago last month.  Now that I have taken on my first employee, it feels like a good time to reflect on the lessons learnt from 5 years in business. 1. Networking The first day I started to work for myself, I went to a networking...
E-Learning or Face to Face training

E-Learning or Face to Face training

As you may know, I have taken my Face to Face workshops that I deliver either here in Faringdon, Oxfordshire or on client site, and created a series of interactive E-learning courses to offer an alternative solution of learning.  Many people believe that one or other...