Customer Service Lessons
It was my 20th wedding anniversary last weekend so my husband and I celebrated with a meal in a ‘quality’ restaurant. We have a lovely restaurant where we live in Faringdon but unfortunately it was busy so we decided to go into Oxford for a change and...
Using Social Media to work collaboratively
During the last three weeks, I have been working with Gail Gibson and small businesses in Faringdon to think about how they can use Social Media to work collaboratively with other Faringdon businesses to promote Faringdon as a thriving town. The seminars were...
Beginners guide to Hashtags
Hashtags have been used for ages on Twitter updates and Google+ updates and now they can be included on Facebook status updates. A quick beginners guide to hashtags…. What are Hashtags? Hashtags are a way of including a keyword within your status update. They...Social Media is free – isn’t it?
A business uses Social Media as a marketing tool. Whether the emphasis is on relationship marketing or content marketing as described in this previous blog entry, the ultimate reason for using Social Media as a business is as a way of exposing the brand and message...