Have you noticed problems with HootSuite over the summer?
During August, I found that my search columns were not updating. I have a column set up to show me all tweets that mention
“concisetraining” OR “Concise Training”
This is so that I just have one column which shows everything I have said as well as whenever I have been mentioned (with or without the @ sign).
Looking on the HootSuite forum gives the suggestion to remove the final quote from the stream – so my search becomes
“concisetraining” OR “Concise Training
Surprisingly this worked! I then replaced the quote and it still worked.
Another client that I have worked with took one of the search options that she had out of her stream which also caused it to work.
So in summary, if you are having a problem with HootSuite search columns, try editing the search term and it should kickstart. Let me know if this has worked for you.